TERMS AND CONDITIONS
Should the consumer cancel a reservation or booking:
More than two months from
Between 2 months and 1 month prior to the arrival
Between 1 month and 7 days prior to the arrival
Between 7 days and the date of arrival
This is subject to the exceptions contained in the Consumer Protection Act
- No refunds for late arrivals or early departures
- Deposits are payable within 24 hours from Quotation issued,
otherwiseno reservation will be valid
LOSSES: We as Mercoledi cannot be held responsible for any losses or injuries, although we have and will do our best to ensure the safety of you and your possessions where possible.
NOISE: No loud noise will be allowed after 22h00, as the privacy
GATES: Please lock the main door if you come in or go out after 19h00. Please keep the wooden door at the entrance closed at all times. THIS IS FOR YOUR AND OUR SAFETY. Please consider
POOL: The pool is there for everyone to enjoy. The use of the pool is at own risk.
Children under 8 may only use the pool under the supervision of their parents. Please keep the gates of the pool closed.
No Glasses or Bottles are
No Swimming after 22h00. Please keep noise levels down to consider other Guests privacy
DEPARTURE: the unit must be vacated by 10h00 on
DEPOSIT: The Key deposit will be refunded within 48 hours of departure into your bank
BRAAI: The braais around the Units
ARRIVALS: The Units can only be occupied after 14h00 on
CLEANING of UNITS: Your unit will be serviced on weekdays only. BUT NOT ON Saturdays, Sundays and Public Holidays.
Please don’t give our staff any extra work. They have specific instructions.
LAUNDRY: No Laundry washing is allowed in the Units
All other laundry should be done next door at the Launderette (just around the corner in Scott street).
SMOKING: Here the rules are very strict on smoking inside the Units and by LAW NOT PERMITTED provided on the outside
You may smoke on the veranda, decks or outside. There are
Please don’t use the drains for cigarette butts.
TV: The TV and remotes must not be handled by children. You will receive everything in working order.
If attention has to be given to TV, remotes
MONKEYS: Do not feed the monkeys and be aware that they will come into your Unit if the windows and doors are left open.
Please stay clear of the monkeys as they can cause bodily harm.
LINEN: Linen is changed after 4 days of use. If you need urgent linen changes please inform us
TOWELS: Towels, bathmats
VISITORS: Please note that no
GATE REMOTES: Any loss of the remotes will be for your account to the value of R200.
INSPECTIONS: Random inspections can be done
ELECTRICAL APPLIANCES AND LIGHTS: Make sure everything is switched off when leaving the Unit. Any breakages are for your account
PETS: No pets whatsoever will be allowed.
Guest/s attend Mercoledi at their own risk.
Mercoledi, his agents and/or its employee/s shall not be liable for, and the quests hereby
The guest/s, in addition to the aforesaid, hereby indemnify Mercoledi against any claims, which may arise from whatever nature, whether